Privacy Policy Inibet
Your Information, Our Responsibility

1. Introduction

Welcome to the inibet Privacy Policy. inibet is an online gaming platform operating in Malaysia, fully committed to protecting the privacy of every member. This policy explains in detail how we collect, store, use, disclose and protect your personal information when you use our website, mobile app and all services offered under the inibet brand.

By registering and using our platform, you agree to the terms set out in this Privacy Policy. We encourage you to read this document carefully in its entirety before using our services. If you do not agree with any part of this policy, please discontinue use of our platform and contact the support team for further enquiries.

2. Information We Collect

To deliver the best service and ensure a safe and responsible gaming experience, inibet collects various categories of information from our users. This collection is carried out transparently and only for legitimate purposes.

A) Personal Identity Information

• Full name as per identity card or passport
• Identity card number (MyKad) or passport number
• Date of birth and gender
• Current residential address
• Active mobile phone number
• Valid email address

B) Financial & Transaction Information

• Bank account details (bank name, account number) for withdrawal processing
• Deposit, wagering and withdrawal records
• Transaction history on the platform
• Registered e-wallet details (if applicable)

C) Technical & Usage Information

• Your device's IP address
• Device type, operating system, and web browser version
• Login data and session activity
• Cookies and similar tracking technologies
• General location data (state/city) based on IP address

Additional information may be required during the process identity verification (KYC) which is a compliance requirement in the gambling industry. This KYC process ensures that all members are real individuals who meet the age eligibility requirements.

3. How We Use Your Information

Every piece of information we collect is used responsibly and in line with the stated purposes. inibet uses your data for the following:

• Account management: Registering, verifying and maintaining your member account
• Transaction processing: Managing deposits, wagering and withdrawals promptly and accurately
• Identity verification: Complying with KYC procedures and anti-money laundering (AML) legal requirements
• Platform security: Detecting and preventing fraud, account abuse and unauthorized activity
• Customer support: Providing effective and relevant assistance when you contact us
• Service improvements: Analyzing usage patterns to improve the user experience
• Marketing communications: Sending promotions, special offers and updates — only if you have given your consent
• Responsible gaming: Monitoring wagering patterns to identify support needs as early as possible

4. Sharing with Third Parties

Inibet does not share your personal information with third parties except in the following situations and only to the extent strictly necessary:

• Payment service providers: Authorised banks and payment processors to complete your financial transactions
• Technology providers: Gaming software and infrastructure companies that support our platform operations, bound by strict confidentiality agreements
• Regulatory body: Relevant authorities where required by law or court order
• Audit & compliance partners: Independent auditors conducting periodic security compliance reviews

All third parties working with us are required to comply with strict data protection policies and are prohibited from using your information for any purpose other than what has been agreed upon.

5. Cookies and Tracking Technologies

Inibet uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

We use three main types of cookies. Essential cookies enables core website functions such as login and user sessions — without this, the platform cannot operate properly. Performance cookies collects anonymous information about how users interact with our site, helping us understand which sections are visited most frequently. Functional cookies allows the platform to remember your preferences such as language and display settings for a smoother experience on your next visit.

You can manage cookie usage through your web browser settings at any time. Please note, however, that disabling certain cookies may affect the functionality and your experience on the Inibet platform.

6. Your Rights Under PDPA

As an inibet user and an individual protected under Malaysia's Personal Data Protection Act 2010 (PDPA), you hold the following important rights over your personal information:

• Right of access: Requesting a copy of all personal information we hold about you
• Right of rectification: Requesting correction of any information that is inaccurate, incomplete or outdated
• Right to object: Objecting to the processing of your data for direct marketing purposes
• Right of restriction: Requesting that we restrict the processing of your data under certain circumstances
• Right of erasure: Requesting deletion of your data, subject to record-keeping obligations required by law

To exercise any of the above rights, please contact the inibet support team. We will process your request within a reasonable timeframe and provide a written response.

7. Data Security Measures

Inibet continually invests in security infrastructure to ensure your data remains protected at all times. We employ multiple integrated layers of protection, not just a single method.

Our infrastructure is protected by 256-bit SSL/TLS encryption for all data transmissions, web application firewall (WAF) that blocks common cyberattacks, a system real-time intrusion detection operating around the clock, as well as regular penetration testing by independent security experts. Member passwords are stored using a one-way hashing algorithm that cannot be decrypted.

While we take all reasonable steps to protect your data, no digital system can be guaranteed 100% secure against all threats. We encourage you to use a strong and unique password, enable two-factor authentication (2FA) on your account, and never share your login details with anyone.

8. Data Retention Period

Inibet retains your personal information for as long as your account is active or as long as necessary to provide services to you. Once an account is closed, we retain certain records for a period prescribed by applicable law, typically between five and seven years, primarily for financial records and compliance audits.

Data that is no longer required will be securely deleted or anonymised in accordance with industry-standard procedures. We do not retain your data longer than necessary.

9. Cross-Border Data Transfers

In certain circumstances, your personal information may be transferred to or stored on servers located outside Malaysia for platform operational purposes. When such transfers occur, we ensure that a level of data protection equivalent to Malaysian standards is maintained, through valid data transfer agreements and adequate safeguards.

10. Changes to This Privacy Policy

Inibet reserves the right to update or modify this Privacy Policy at any time in line with changes to legislation, regulatory requirements, or industry best practices. Any material changes will be communicated to you via your registered email or in-platform notification.

The "Updated" date at the top of this document will always reflect the latest version. Your continued use of our platform after any changes are published means you accept the updated terms. We encourage you to review this policy periodically.